Leaving a Review
How to leave a review on Farmshare, when reviews appear publicly, and what to do if something went wrong with your experience.
After completing a booking on Farmshare, you’re able to leave a review to share your experience with the community. Reviews help other guests book with confidence and help hosts improve the experiences they offer.
This guide explains how to leave a review, when reviews appear publicly, and what to do if something didn’t go to plan.
Who can leave a review?
You can leave a review after completing a booking on Farmshare. Reviews are tied to completed bookings only, which helps ensure feedback is genuine and relevant.
Both:
- Guests (who booked an experience or service), and
- Hosts (where applicable)
may be prompted to leave feedback.
How to leave a review
To leave a review:
- Log in to your Farmshare account
- Navigate to your Dashboard
- Open the Bookings tab
- Find the completed booking you’d like to review
- Click Leave review
From there, you’ll be able to:
- Select a star rating (out of 5)
- Leave a short written comment about your experience
Once submitted, your review is saved automatically.
When do reviews appear publicly?
To keep reviews fair and balanced, Farmshare uses a minimum review threshold.
Reviews only become publicly visible once at least three different users have left reviews for that host or listing.
Until then:
- Your review is saved
- The host cannot see individual ratings
- No partial ratings are shown publicly
Once the threshold is reached, all reviews become visible together.
What makes a helpful review?
The most useful reviews are:
- Honest and respectful
- Specific about what went well (or didn’t)
- Focused on the experience itself
Examples of helpful feedback include:
- Communication and responsiveness
- Accuracy of the listing
- Facilities, care, or instruction provided
- Overall value and professionalism
Had a problem with an experience?
If something went wrong during an experience, you don’t need to rely on a review alone.
You can report an issue directly to the Farmshare team so we can look into it properly.
How to report a listing or experience
- Find the relevant booking or listing
- Click Report listing
- Describe the issue clearly and honestly
- Submit the report
This sends the Farmshare team an internal notification with the listing attached. We’ll review the situation and follow up if further information is needed.
Reporting an issue helps us keep Farmshare safe, fair, and reliable for everyone.
Can I edit or remove a review?
At this time:
- Reviews cannot be edited after submission
- Reviews cannot be deleted, unless they violate Farmshare policies
If you believe a review was submitted in error or contains sensitive information, contact support and we’ll help where we can.
Need more help?
If you’re unsure whether to leave a review or report an issue, or if you have questions about how reviews work:
We’re here to help.