Contacting a Host
Learn how to contact a host on Farmshare before or after booking, and how to block a user if needed.
You can contact a host on Farmshare at any time, whether you’re asking a question before booking or following up on an existing booking.
Messaging is built directly into Farmshare so all communication stays in one place.
When should I contact a host?
Contacting a host can be helpful if you:
- Want more information before booking
- Need to clarify availability, facilities, or requirements
- Have questions about an upcoming booking
- Need to coordinate details after booking
How to contact a host
You can message a host from either the listing page or the booking page.
From a listing
- Open the experience or service listing
- Scroll to the About the host section
- Click the host’s name to view their profile, or
- Click Message to start a conversation
From a booking
- Go to your Dashboard
- Open My bookings
- Select the relevant booking
- Click Message host
Messages are delivered instantly and appear in your inbox.
Blocking a user
If you no longer wish to communicate with someone, you can block them.
How to block a user
- Open the conversation in your Messages
- Click the three vertical dots (⋮) in the conversation
- Select Block user
Once blocked:
- They will no longer be able to message you
- You will no longer receive messages from them
- You will not be able to message them unless the block is removed
Blocking a user does not cancel existing bookings.
Need help with messaging?
If you’re unable to contact a host or are experiencing issues with messaging:
We’re here to help.