Cancelling a Booking
Learn how to cancel a booking on Farmshare, understand cancellation policies, and what to do if you're outside the cancellation window.
If you need to cancel a booking, Farmshare makes it easy to do so as long as you’re within the listing’s cancellation policy period.
Each listing clearly displays which cancellation policy applies before you book.
Cancellation policies
Listings on Farmshare use one of the following cancellation policies:
Flexible
- Cancel up to 3 days before the experience starts
- Full refund, no penalty
Strict
- Cancel up to 7 days before the experience starts
- Full refund, no penalty
As long as your cancellation falls within the applicable window, your booking will be cancelled and a full refund will be issued automatically.
After the full-refund window
- Cancel up to 24 hours before the start time and you'll automatically receive a 50% refund
- Cancellations within 24 hours of the start time are not refunded
How to cancel a booking
To cancel a booking:
- Log in to your Farmshare account
- Go to your Dashboard
- Open the My bookings section
- Select the booking you’d like to cancel
- Click Cancel booking
- Confirm the cancellation when prompted
The confirmation step helps prevent accidental cancellations.
What if I’m outside the full-refund period?
If you cancel after the full-refund window has passed, a partial refund still applies:
- Up to 24 hours before the start time: a 50% refund is issued automatically
- Within 24 hours of the start time: no refund is issued
If you believe your circumstances warrant a larger refund, you can contact the host directly — hosts may choose to refund more at their discretion.
Need help with a cancellation?
If you’re unsure which policy applies or you’re experiencing issues cancelling a booking:
We’re happy to help.